Cancellation Policy

We understand plans change. Here's our straightforward cancellation policy.

More than 48 hours before pickup

Refund: Full refundFee: No cancellation fee

24 to 48 hours before pickup

Refund: 75% refundFee: 25% cancellation fee

12 to 24 hours before pickup

Refund: 50% refundFee: 50% cancellation fee

Less than 12 hours before pickup

Refund: No refundFee: 100% cancellation fee

No-show

Refund: No refundFee: 100% of rental fee

How to Cancel

To cancel your booking, contact our support team with your booking reference number. Cancellations are processed within 24 hours.

Modifications

Need to change your dates or vehicle? Contact us at least 24 hours before pickup and we'll do our best to accommodate your changes at no extra cost.

Early Return

If you return your vehicle early, the unused portion of your rental will be refunded at 50% of the daily rate.

Force Majeure

In case of extraordinary circumstances beyond your control (natural disasters, government restrictions), full refunds will be issued.